Our mission

We are ISO-9001 certified and are pleased to share with you our Quality Policy

• Customer focus: As an organization we have made a commitment to understand our current and future customers’ needs, meet their requirements and strive to exceed their expectations
• Compliance with Regulations: As a service provider for the Life Sciences Industry, we support our customers in preserving the patients’ safety, the scientific integrity of data analysis, and minimizing risks taken by patients
• Leadership: Our Management have committed to creating and maintaining a working environment in which people become fully involved in achieving our objectives
• Engagement of people: As an organization we recognize that people are the essence of any good business and that their full involvement enables their abilities to be used for our benefit
• Process approach: As an organization we understand that a desired result is achieved more efficiently when activities and related resources are managed as a process or series of interconnected processes
• Improvement: We have committed to achieving continual improvement across all aspects of our quality management system, it is one of our main annual objectives
• Innovation: Our services and products are continuously renewed in order to propose to our customers new methods and new technologies
• Training: We ensure all are employees are aware of current regulations, market trends, innovations, new software and technical solutions
• Evidence-based decision making: As an organization we have committed to only make decisions relating to our QMS following an analysis of relevant data and information
• Relationship management: Life Sciences Expertise recognizes that an organization and the relationship it has with its external stakeholders are interdependent and a mutually beneficial relationship enhances the ability of both to create value