Question	Answer
What is Life Sciences Expertise's experience in the pharmaceutical industry?	The company exists since 2011, and we are working with different customers (pharmaceutical companies, CROs, hospitals, biotechs) of various sizes and located in many different countries around the globe
Will our Patient's data be safe?	We have made security a top priority as we deal with highly sensitive data. We are compliant with the General Data Protection Regulation (GDPR), your data is exclusively processed by our internal staff located in Europe. All team members are regularly trained on GDPR, and we have specific processes in place to handle personal data. We also do have a Data Protection Officier (DPO) who may be contacted at dataprivacy@LifeSciencesExpertise.com.
Are Life Sciences Expertise procedures compliant with ours?	Depending on the customer we work either by following our own SOPs or by following the client's SOP. In both cases our deliverables always include the appropriate documentation and validation of our programs.
Can Life Sciences Expertise help minimizing the risk of low software adoption?	We increase the chances of high adoption rates by focusing on User Experience and creating intuitive and engaging User Interface, designing customizable software architecture, ensuring integration capabilities, and providing tools for seamless data migration
Is Life Sciences Expertise doing end user support?	We support various applications. End users may contact our support team via dedicated phone lines or our web application. For more details, we invite you to contact us directly, so that we can discuss your needs concretely.
Can Life Sciences Expertise handle reporting tools?	We work with: SQL TABLEAU SSRS
What data mining methodologies can Life Sciences Expertise handle?	We process several data mining methodologies/techniques: Data cleaning and preparation Tracking patterns Classification Clustering Regression Prediction Decision trees Visualization Machine Learning & Artificial Intelligence
I sent a message via your web site and have not received a personalized response yet. Why?	We attach great importance to answering all questions submitted in our Web site. But sometimes, answering a question takes time, because we want to provide you clear and precise answers. Also please verify the answer did not land in your spam inbox. In any case do not hesitate to call us at +33 (0)7 67 91 30 74
I cannot find the information I need on the site. How to get it?	If you need any information about our company and services, you can send us a message through the “Contact Us” section of our Website. You can also contact us for any information by sending an email to the adress info@LifeSciencesExpertise.com, or by giving us a phone call.